Frequently Asked Questions

Who is in charge during my consultation?


As osteopaths, we will offer you our advice and suggest courses of action, however you are (and always will be) in charge of what happens to you. If, at any point, you have concerns or are unhappy with what has been discussed then please bring it to our attention and we will help to resolve (or work around) the issue.


What do you treat?

At The SW7 Clinic, Lucy Parsons and Jonathan Monsen do not treat 'conditions', we treat individuals. The most common presenting complaints we see are:

• back and neck pain
• shoulder and arm problems
• pelvis, hip and leg problems
• sports and other injuries

However, patients have found osteopathy helpful for many other complaints. If you want to find out more, send us a message, we're always happy to help.


What should I wear?
As with any medical examination, you will probably be asked to undress to your underwear. The most important thing is that you are comfortable in what you are wearing.

Can I bring a friend or relative?
Of course - if you are unsure (or would just like some extra support) then here at The SW7 Clinic we would encourage you to bring someone you trust. Remember; YOU are in charge of the consultation.

Does it hurt?
Some soft tissue treatment may cause discomfort during treatment.  Your osteopath will tell you what to expect and will want you to let them know if you are in pain.  You may feel a little stiff or sore after treatment, this is a normal healthy response to the treatment.

Do I need to see my doctor first?
You do not need to see your doctor first if you are paying for your own treatment. However some insurance companies require you to see your doctor first.  Osteopathy is available on the NHS in some areas - national guidelines say it should be available everywhere for low back pain.

How many treatments will I need?
The number of treatments you need depends on the condition and the individual we are treating. We will, of course, aim to get you out the door in as few treatments as possible although this can be difficult to predict as everyone is different.


For an acute (recent) injury; 3-6 consultations over a couple of months would be normal. Chronic (long term) problems may take longer or require periodic appointments. All of this will be discussed with you during your consultation.


Where are you?

Jonathan Monsen (Osteopath) and Lucy Parsons (Osteopath) provide osteopathy in South Kensington, our address is 35 Hereford Square, SW7 4TR, to see a map visit our Find Us page.


How much does treatment cost?